Our goal here at Rehab Select is to make connecting patients with the post-surgical care and/or other therapy-related services they need simple, seamless and hassle-free. We've invested a lot of time and effort into ensuring that we're standing behind medical professionals, patients and family members with a referral process that meets that goal. So what can you expect from us when making a referral?
First of all, you can expect an immediate response. We make sure someone is available 24 hours a day, 7 days a week to handle referrals, which ensures that we will respond to and begin working on those referrals immediately.
Secondly, you can expect us to do the legwork involved with that referral. All we need is a some basic information on the patient who needs our care; then we can handle the details, such as gathering all necessary medical information for admission, for instance, or traveling to the hospital, doctor's office or home to screen and evaluate the patient.
In short, we've put a comprehensive and efficient process in place to ensure that physicians, home care agencies, family caregivers and patients can get the referral process begun quickly, handled smoothly and wrapped up promptly, making access to care much easier and less stressful.
So why has Rehab Select put so much time and effort into creating a smooth, seamless referral process? Because we feel that providing exceptional service in this area has a number of benefits for everyone involved.
Our responsive and efficient process ensures that physicians' offices, hospitals, home care agencies, families or patients won't have to work too hard to make a referral. It also ensures that patients won't have to wait too long for the care they need to make their best recovery. Last, but certainly not least, a quick, efficient referral process helps improve patient outcomes and reduce risk of hospitalization or rehospitalization.